I have the same problem. With the use of routine features, Google Home or Nest users can set a timer on when the sleep sounds can turn off automatically. In order to do a power cycle or hardware reboot on your Google Home Mini, just follow the steps below: This completes the power cycle or hardware reboot for the Google Home Mini. The mic is on. Select the device card to share feedback about. 150K views 5 years ago Google Home. If that's the case, switch the power supply to the Google-supplied power supply and check for the issue now. I know that this issues has been known for a number of days (3-5). Tonight it sounded like Max Headroom. Google Home Sleep Timers NOT turning off streaming 8.20220713.2.194059 (1st gen) and1.56.324896(2nd gen). Please help. I have 5 set up and only 1 is experiencing this and of course is the one in my bedroom . One of my Google Home Minis has started randomly telling me "The mic is off" and "The mic is back on" or similar phrases. Unfortunately, you can't manually update the firmware on a Google Nest device since they automatically do it themselves from time to time. Google Mini Repair). I would be more than happy to help find a solution with you. Choose Reboot, and then confirm with OK . Thanks for reaching out. In no time, our stories got picked up by the likes of Forbes, Foxnews, Gizmodo, TechCrunch, Engadget, The Verge, Macrumors, and many others. Turn on device usage data and crash reports: 2. Please help me figure out why the speaker will not stay on overnight and is changing the podcast without the podcast timing out. (In the case of the Nest, that means turning off Auto-Away . The Google Home Mini mic error, in most cases according to users facing the issue, is caused by a faulty mic switch of the Google Home Mini. Neither have we. Same here, I get a response on all three devices, it verbally confirms what I asked it to do, but does not do it. To learn how Home/Away Assist uses presence sensing to adjust your devices, go to our How your home automatically switches to Home or Away article. Our team is already investigating this. Ill check out the vids posted and see if I can sort something out. 3. Easy fix, no. It will help you to get rid of the temporary settings and configurations, therefore, eliminating the bud that might be causing the problem. 4. regret going with Google in the first place, feels like a lot of wasted money, as customer support is atrocious. Reboot the device the Home app is on. Google Home Mini, being quite old still holds up for most users due to its really subtle design and the software prowess of the Google Assistant. This same issue is happening on all of my Google Nest devices. My Google Home Mini is a 1st gen version and I've had it for a few years now. Make sure to follow the steps carefully as a little misplay can result in your Google Home device being rendered useless. Open the Google Home app on your iOS or Android device. Most of those also stopped working. This has been quite an annoying issue as Nest owners wake up to their devices still playing the sounds and they have to manually switch it off every day. Google doesn't seem to be taking any responsibility for this common issue. Let's check them in the post. - Resetting my Nest mini to factory reset, multiple times - Turning Nest mini off for a couple of minutes multiple times - Turning off/on my wifi router - Connecting both phone and nest on 2G and also on 5G - Resetting everything over again and again - Disconnecting Spotify and connecting again Keep a keen eye for any such corrosion on your cables. 12-14-2022 Google, if you have a support page with many many people all saying theyre starting to experience the same issue at the same time, it would be really nice if someone could respond with something actually helpful, or send out an update to the software of the devices to fix this issue instead of ignoring your support page. That said, we will keep an eye out on the latest developments regarding this issue and update this story as and when anything noteworthy comes to our notice. Please reach out to us to get immediate support at this link: https://bit.ly/3adTfGBHope this helps.Cheers,Muddi. Once the Nest Hub completes a firmware update, usually, it tops off the update process by restarting itself. Once you select the device, tap Device. If you've got a Nest camera and have been dying to give it a go as part of Google's new web preview, it's time. 2 yr. ago. I'll merge this to the similar trending issue on thisthread in the Community. 3. Shoddy connections can lead to intermittent reboots due to slack power cable connections, which entails irregular power supply to the device. Turn on Send [device model] device usage and crash reports to Google. (reboot, reset) If so, what have you tried so far. Want to know more about us? I'm having the same issue - no changes on my end and no fixes have worked. You can view cameras (here, in a grid), but that's it. To adjust the sensitivity, navigate to the Google Home app. In order to get inside the Google Home Mini literally, there are some key things you might need in order to pry open and perform the deed. 03:01 PM Brand names used in our stories are trademarks of respective companies. Now that you mention it. I have unplugged and replugged a million times, reset multiple times, flipping the switch over and over, flipping it hard, and beating this thing off of my counter top. 12:52 PM. On your mobile device, turn the Wi-Fi off and perform a complete shutdown. There could be interference or other issues with the current position. I've spent months, occasionally coming back to my nest mini trying to solve why it shuts off abruptly. If you want to make any changes, tap on the Nest product youd like to control. As specified above, our team is doing their best to find a fix as soon as possible. I have factory reset once no difference. Once initiated, the voice assistant will inform you of the progress. If you switch off your thermostat from helping with Home/Away Assist, but use phone location, your Nest products will only switch their behavior when the Nest service determines that a phone is in your home. However, due to a bug, the sleep sounds are playing in a loop all night even when the bedtime routine is set to last 1 or 2 hours. Go to the Recommended Answer. You can also check the Google assistant activity and check if there were actions that happened during those times that it stopped. Three days ago, undeterred, I opened the GH Mini up again but this time unscrewed the board the switch is attached to and sprayed liberally on both sides - the side the switch mechanism is on and the back (opposite) side in the hope that the spray might sneek in through the hairline gaps. Open your Google Nest Hub device tab from the Home screen. But the microphone records voice information only when the hot words 'Ok Google' or 'Hey Google' are triggered. It is happening with me too. Open the Google Home app. Note: For iOS devices, turn on Send device usage and crash reports. You can try and see if it helps. Google Nest devices tend to shut down due to harmful bugs and errors that may have taken root in the system over time. Why trust us? Tap the three stacked horizontal line menu in the upper left corner and then tap Contact us. I've seen a couple references to to this issue but they are old (a couple years in most cases) and I've ruled out their suggestions. These bugs might have entered from a system firmware update, or even from one of the millions of processes the Google Home Mini runs every day. If your Google Nest Hub keeps restarting, check your cables for loose connections. On my "set a sleep timer for 15 minutes" it replies "Nest will stop playing in 15min" and eventually nothing happens and music keeps playing (((, but it used to be working like a charm. Click on the Settings icon on the top. To change how Home/Away Assist controls your Nest products, follow these steps. I've already unplugged and plugged back in, still happening. Apparently google are looking into it, hopefully. Under 'Technical information', check for Cast firmware: 'X.XXX.XXXXX'. Damaged hardware can lead to a whole host of issues on the software front, such as black screens of death. Check to see if location services are enabled for the Home app on your device. Then, click on the More icon(three vertical dots). 11:51 AM Factory resetting your Nest Hub will revert the device back to its factory settings, essentially stripping it clean of all the malicious bugs and errors. Now that the software is clean and rid of temporary bugs, the next step is to do a similar process with the hardware of the Google Home Mini. Reset and reboot haven't solved problem. Make sure the Home Monitoring, aka Live Video Monitoring, feature is enabled. It never occurred to me that a higher volume could be causing a short similar to a breaker going off. Google Home recently learned to recognize. It is important to check the hardware and ensure that nothing is wrong from your end, be it in the form of accidental damage or usually wear and tear over time. I really appreciate this function in the night when I need only a selected number of minutes of radio to help get to sleep. I was told on the customer support phone line that the reason I was experiencing so many issues was because I dont have a gmail account!!! Do try out all the fixes mentioned above before enlisting expert help. Once I start it back, shortly after, the sleep podcast randomly gets changed by the speaker. New comments cannot be posted and votes cannot be cast. Sometimes the Home app needs this during setup (you can usually disable it afterward if you prefer). I started Blinqblinq to give reliable tech advice to anyone who needs it, for free! I'm having the same problem and now no matter what I toggle the mic to, it is just almost immediately saying the mics off and won't listen to any commands. Is there a master thread that I can watch with more information? 06:58 PM Hey folks,Thanks for sharing details about the issue here, and apologies for the delays. Now connect power to your modem and connect it to the router again. I did tell that speaker last week to set a timer and the one in the bedroom set instead. My two other GH Minis were in different rooms in the same house over the same period (also without heating) but seem unaffected so far. Tap the switch near the top of the menu to enable or disable this option. The following Nest products can help Home/Away Assist figure out whether anyone is home. My Google Home turns off after about 10-15 minutes of music. If this sounds like a lot of work, unplug the Home device and. But none of them seem to work. If it doesn't work out, then consider investing in a newer generation Google Nest Mini as they are available for great prices in the market. Google home mini keeps shutting down after playing 1-2 minutes of music Not sure if this has been covered yet, but my google home mini shuts down completely when I play music and it seems like there is a decent amount of residual heat coming off it when it shuts down.. any clue on how to fix this or the steps to getting a replacement? Some have tried troubleshooting methods like setting up a new routine, unplugging their devices, and resetting it as well. If you are on an Android device, you can go to app settings and select Google Home to find the ability to clear the app cache. 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