I reset the device. Socket works manually with button on/off, but will not program for Alexa. Youll then be asked to enter the SSID credentials and youll have to wait until the smart light bulb gets paired with the app. ALLEN BLOMENKAMP You can search for the Gosund smart plug from the 'Add Manually' option or you can 'Auto Scan'. I opened a ticket with the vendor to check with them as well. To subscribe to this RSS feed, copy and paste this URL into your RSS reader. my light not dimmer to 100% to 1% only go 57% why pls. There's a single pole switch on the left that controls an overhead light fixture - that's the one I'm trying to replace because I'm geeky and also using a smart bulb doesn't do me any good if someone flips the physical switch. Create a lighting group: Tap Devices > plus sign > Add Group. Making statements based on opinion; back them up with references or personal experience. Have had 3 smart plugs of a four-pack running fine for a year. You can also try moving the smart bulb closer to the router while youre setting it up and then moving it back to where it was before. More so, there may be new updates to the app, and this can also cause some malfunctions. Ive tried deleting them and putting them in as new. The controller cannot be perched upside down on the wall. Conclusion The main applications of the Gosund Smart WiFi Light Bulb are the ability to switch On or Off the light, to change the colour of the light (along with the saturation and brightness), to create schedules for when the light will turn on or off, so why wouldnt you choose a light switch instead? I have tried endless to to program socket with the app and I have gotten no results. devices based on your location temperature, lo. Yeah this is a seamless solution to my home automation.. I guess thats why smart devices prefer 2.4GHz networks because they need more range not more speed in addition to their ability to penetrate through the walls or ceilings making it easier for smart cameras which are mounted outside the house to connect to the router. AR-57 I have tried resetting two of the bulbs but the app wont allow me to even enter the add devices dialogue. My system was working fine from November to Feb 28, 2017. If the plug is still struggling to connect, the quickest and easiest way to diagnose the problem is by simply switching it off and back on again. Ive had this exact same issue. Plant in soil where disease hasn't been a problem. Besides the more complex installation process, the ability to change the colour is more important than you may think because a certain colour (dimmed to a specific level) can help you sleep better (you or your newborn), it can help you relax, it can help create a more uniform lighting in your room when you use a monitor, therefore reducing eye strain and more. Im doing this 6 inches from the router. This can cause a lot of frustration as the main reason why customers buy smart plugs is to have remote access to their home appliances. Emerson TV Picture Size Not Adjustable | Here Is How To Fix It. You can customize a variety of settings, schedules, and other options from the home. It is the only one that wont connect. It can be due to a minor bug in the app or just customers not knowing how to pair the plug with the Gosund app. Install the Gosund Light Switch.Connect one red wire and one black wire from the Gosund Light Switch to the available Switch (Live/Load) wires. Make sure your Echo dot is connected with your Amazon Alexa and you have GosundAPP account.A.Enable our Skill in Alexa APP. I have gone through the process several times with no luck. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'geeksstate_com-box-4','ezslot_7',105,'0','0'])};__ez_fad_position('div-gpt-ad-geeksstate_com-box-4-0');If you dont know how to change your router settings, its pretty easy to find the information on how to do so on the back of the router, in the router manual, or online. it blinks rapidly blue but as soon as you initiate the connection it stops blinking and turns solid red I dont understand what is wrong with these plugs I need a replacement at this time Im going to write a bad review if I dont get a callback from someone soon or at least a replacement is mailed to my house. Very frustrating I have to say, could you please help me out ASAP as Im preparing a massive surprise for my wife on Sunday and Im running out of time. This can cause a lot of frustration as the main reason why customers buy smart plugs is to have remote access to their home appliances. It can also be the case that your plug is faulty, in which scenario you need to get it replaced. New smart plug have done everything light turns red what does not connect. However, if youre struggling with the unit, it can be a bit problematic down the road. Bulbs worthless if I cannot get a code to use! Toggle ON/OFF, same thing, just clicks. Surfaces should be clean,dust-free and dry possible before application, Make sure to press the tape firmly into place when applying, and please press at least 10 seconds, Fix the strip lights stand in the Corner, the strip lights are more stable. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,600],'geeksstate_com-large-leaderboard-2','ezslot_6',113,'0','0'])};__ez_fad_position('div-gpt-ad-geeksstate_com-large-leaderboard-2-0'); Also make sure that you are not using any VPN services, proxy servers, or Wi-Fi extenders. After you have done that, youre ready to reset the bulb by following the process below. As in, someone should be fired immediately. NOTE: The wire nut is the cap-like object connecting the wires. I dont want any money back and I dont want to make a big deal about it but I want all my plugs to operate together. So, if youre also stuck in these errors, try to adjust the system by fixing the configurations first. All you need to do is to press in and hold down the power button for at least 10 seconds. MBReviews is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking MBReviews.com to amazon.com, or endless.com, MYHABIT.com, SmallParts.com, or AmazonWireless.com. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'geeksstate_com-medrectangle-4','ezslot_8',104,'0','0'])};__ez_fad_position('div-gpt-ad-geeksstate_com-medrectangle-4-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'geeksstate_com-medrectangle-4','ezslot_9',104,'0','1'])};__ez_fad_position('div-gpt-ad-geeksstate_com-medrectangle-4-0_1');.medrectangle-4-multi-104{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:7px!important;margin-left:auto!important;margin-right:auto!important;margin-top:7px!important;max-width:100%!important;min-height:250px;padding:0;text-align:center!important}. Open the settings app> Choose Wi-Fi & Wireless and Networks. 99 25. If you have already paired the plug with your mobile app, but the app cant control the plug, then you should clear the app data and pair the plug again to fix any minor bugs. Choose your home WiFi(make sure the WiFi connection you choose is the same connection/WiFi you used on your phone/device and it should. By clicking Accept all cookies, you agree Stack Exchange can store cookies on your device and disclose information in accordance with our Cookie Policy. Just head into the settings, look for anything that talks about firmware or software updates and check to ensure your bulbs have the latest version installed - the app should tell you this. I've spent the past 10 years working in technology, supporting some of the worlds most popular products. Resetting Sengled Smart Bulbs. Take the time to make sure all of the wires and wire nuts are clearly visible, including the cables in the back of the box. Now I have the newer one (arris TG1682G). Trying to figure out next steps. If your Alexa device is still unresponsive, you may need to uninstall and reinstall the manufacturer's app to resolve the problem. You can follow the steps below. USA. I even tried connecting to the internet using a hotspot on a second mobile and setting the system up using the mobile as a router but the problem still remains. Ive worked in tech for over a decade, and during that time Ive spent countless hours supporting some of the worlds most popular products. I'll have to use some larger wire nuts then - they stripped a lot of insulation off the original wire when they installed the manual switch, and there's probably a solid half inch of exposed copper on that one. The slow blinking indicator light is for AP mode, while the fast blinking indicator light is for Easy mode. After 10 seconds, the switch should click. Why does Paul interchange the armour in Ephesians 6 and 1 Thessalonians 5? In what context did Garak (ST:DS9) speak of a lie between two truths? However three out of the second set of four worked for about a month and now will not reconnect no matter how much I try. !123Why wont this work?.Thanks. The only conclusion I can reach is that the network error refers to a cloud connection and is most likely the result of an update, failure or change of some kind on the Gosund server side of things. I have done every step and enabled/disabled every settings as told and 6 months later I still am getting these pop up ads plus they ignore my feedback. Uninstall and Reinstall the App Sometimes, issues with the Smart Life app could be caused by a bug. In order to set up the smart bulb, you first need to download and install the Go Smart app (available on both iOS and Android OS) the app will work with multiple types of devices, not only smart WiFi bulbs and it is also compatible with other brands, not only Gosund. Thanks! From there, you can plug it back in and wait for it to turn on. Long press on/off button until the Light Strip flashes slowly; Make sure the Light Strip is flashing slowly and confirm it in APP; Choose your 2.4G Wi-Fi and enter the password and confirm it in APP; Tap Connect now and choose Wi-Fi hotspot named Smartlife-xxx, then go back to Gosund application; Wait till successful configuration and then tap Completed. This includes smart plugs, switches, and LED strips. Select the issue you are having below and provide feedback to Gosund. Add the plug back in, and your issue will most probably be fixed. There's a 2-gang box, switch on the right is a 3-way switch whose pair is literally four steps away on an opposing wall. To do so, you need to open the Home app, go to Account, select Settings, Assistant, Home Control and press the blue circle with a plus sign on the bottom right: here, youll see a list of all potential apps, from which you need to select Go Smart (youll be required to enter your email address and the password). This will mean that the reset was a success. not shown here - the pigtail on the ground was getting in the way so I temporarily disconnected it (and I made sure to reconnect it before switching the panel back on): The picture's a bit of a complicated mess, so let me walk through it. To pair the plug with the app, simply download the Gosund app from the play store or App store. Hopefully, that will be it, and you will have a new device in due time. This is really frustrating and disappointing. Sometimes, a poor Wi-Fi signal could be the issue, check your Wi-Fi speed using a website like SpeedTest.com, another good trick would be to test the Wi-Fi signal strength using other smart devices in your house such as a smart camera or doorbell, if theyre working fine with no problems then theres a possibility that the Wi-Fi signal strength is good. Once your account is established open the app, go to the home screen and tap the plus sign there. Trying to register. Oh wait it wants me to login with my phone number which was never asked for by gosund and seemingly there is nowhere in the gosund app to link your phone number to your account. Please enter a power enter your brightness anytime and website uses akismet to open fixtures into a breeze. Select Disable, then select SAVE SETTINGS. ), Google Home Something Went Wrong (Easy Fix!). So, you can get a better perspective on this issue by asking the experts for a replacement. The ground for the original switch looks like an extension from the wire nut used to ground the 3-way switch and just loops around the screw on the original switch before going into the 3-way. Once youve set it up successfully, you can move the smart plug anywhere you want within your home. I do have xfinity wifi and perhaps it's not compatible with it. Follow instructions in your user manual to reconnect. We and our partners use cookies to Store and/or access information on a device. Check if there are any updates available for your smart bulb and install them, the Gosund app might also need to be updated, check that too. Can you post a photo with the wire nuts in the back of the box pulled out some, and no scribbling? I recently purchased a Gosund Smart Bulb and was excited to get it set up. Once youve used the Gosund app to connect your smart plugs with the Wi-Fi, your smart speaker system should be able to automatically find and connect with it. So, be sure to ask the dealer, and he will make sure that you wont have to bother with the same errors again. Gosund Plug Not Responding Some users have mentioned issues with the smart plug not responding to commands. HORRIFYINGLY BAD INSTALLATION. Randomly it worked, but eventually remote functionality stopped on Mar 1. First, blow out the connection point if there is a lot of dust in the fixtures before fixing the bulb back in its place. By clicking Post Your Answer, you agree to our terms of service, privacy policy and cookie policy. Philips Hue smart bulbs do not have a manual on/off reset process. Plant in well-drained soil. Some of our partners may process your data as a part of their legitimate business interest without asking for consent. Having bought them on Amazon, I now find that the link in the archived order that should take me back to the product page no longer works. If so, that could be the case, someone even said that he has to reset his smart device every time theres a power outage. Either way, you just have to explain your end of the issue, and they will help you figure out a solution. Is A Humming Doorbell Dangerous? So, be sure to keep that in mind as you try to adjust the system. Choose the wireless network from the list. 3. To do this, simply hold the power button for a few seconds and plug it into your outlet. Register for your Gosund account and login into the app. For Insignia switches, hold the reset button. For other switches, such as the Lutron Caseta, rapidly tap the on button three times. They are very versatile, since they can work with any device that needs an outlet. Browse other questions tagged, Start here for a quick overview of the site, Detailed answers to any questions you might have, Discuss the workings and policies of this site. To start off with, wipe settings back to factory default within the menu for both bulbs within each bulb's settings within the Gosund app and then do the off-on (from the bulb being switched on) 2 second switching (see Google). Go through this comprehensive list of common errors with the unit to avoid major pitfalls down the road. Had a similar issue today. I think you hooked up neutral correctly. This is an IoT device, so it is only natural to have some security concerns and, to protect yourself at least at a basic level, make sure that the applications permissions are kept to the minimum, make sure your router and your smart device is up to date in terms of firmware (if a manufacturer hasnt released an update in a while, chances are the device is vulnerable) and, if you have the technical skills, it is wise to isolate the smart device from the rest of the network by creating a VLAN. You can find it on the Apple and Google Play Stores. Then just, simply pair it again with your mobile app, and it should fix the issue for you unless your plug is faulty. After three cycles, turn the bulb back on and leave it. . Help connecting smart plugs. The schedule stopped working. Reset Gosund device numerous times, still no luck. About: Easily build smart life in the cloud(include Gosund and NiteBird devices) Then, it will power up even without hooking up the red wire. Get a free Virtual Credit Card to signup for Subscriptions. What sort of contractor retrofits kitchen exhaust ducts in the US? 3. The free APP Gosund is compatible with mobile devices that supports IOS 8.0 above and Android 4.4 above. After several seconds, it should slowly pulse, indicating that it's ready. Intelligent linkage, automatically run smart Smart switches can help make all your home, home can be used with the Gosund smart plug, 6 Ways To Fix Nest Home Away Assist Not Working, 6 Fixes To Liftmaster Not Connecting To Wi-Fi. Im still able to control the ones that are currently set up but unable to add any new ones. Reset the Gosund light bulb According to the Gosund website, you can reset the light bulb by installing the light bulb to your lamp socket, then reset it by turning it on and off 3 times in a row (wait 2 seconds between each process), then you'll notice that the bulb flashes rapidly or slowly. When setting up your plug for the first time, make sure it is as close to your WiFi router as possible. The Gosund smart bulb could be defective, to make sure it didnt go bad try a different working smart bulb to check if its really working or it should be replaced. A single Wi-Fi smart outlet that works with Amazon Alexa and Google Assistant can be had for $6.99, for example. Now go to the Gosund apps and sign up for and register your new account. At this point, you will need to configure the MQTT parameters: For Host (), enter the IP address of the Home Assistant. whenever you want Here's how to reboot your router: Unplug your router from your power outlet. It all comes down to how youre planning on getting through the issue. So I bought some Gosund smart lights for my basement. Please open the Gosund App. I have a box of four and tried two of them and neither one will connect. Is it possible to have two routers on the same network? There's also what I think (based on my research) is a neutral wire joined with a wire nut on both the first and second sheath, unconnected to the original switch. Once logged in, select Connection and then Wi-Fi. I genuinely wish I could return the product but when I initially bought it I was using it as basically a timer so I didnt notice until it was too late to return. Most were installed using my older 2.4 router. When the indicator flashes quickly, hold the indicator again for 5 seconds. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before. In this article, Ill cover exactly what you need to do to get your smart plug working and some troubleshooting tips just in case you hit a snag. Youre sure to have plenty of options at home already. If you have made sure that the bandwidth is on 2.4GHz and the router is still not connecting, then simply move the router closer to the smart device and give it a quick restart. Select EDIT at the end of the row for the 5 GHz Frequency Band. There are no extensive routines or troubleshooting methods that you need to consider. Fired up the panel, got nothing out of the unit. Zero stress. It shuts off during the process and gives a steady red light and the app does not recognize it. However, if you do happen to have an Alexa or Google home, then you can easily set the Gosund plugs up to work with it. Sometimes phone apps can act in a weird way, what I always do before uninstalling any app is that I clear the cache, if it doesnt work, I clear the data, if it still doesnt work I uninstall it and then reinstall it. Wait 10-20 seconds. Alternatively you can simply scan the side of the box and the Gosund app will pop up automatically for download. Loose wiring at the connection of the fixture can cause similar issues. For instance, you set up a lamp in the plug. How can i extend my WiFi range without an extender? Then reconnect the router to the outlet. Turn lights on/off three times leaving them on. Note that the plug will only work with with 2.4GHz WiFi networks. Kind regards My phone number is 2482389543, this product is junk stop working after one week email them no response just a way to take money from people. Seems to be wifi issue with only this one plug. I overpaid the IRS. I tried closing both apps and starting from Alexa, but nothing worked. If the plugs indictor wasnt flashing quickly when you plugged the smart plug in for the first time, press and hold the On/Off button for 5-10 seconds and see if it starts flashing. For download stopped on Mar 1 ; s ready case that your plug is faulty, in scenario. Something Went Wrong ( Easy Fix! ) Assistant can be had for $ 6.99, for example sign for! Fixing the configurations first and Android 4.4 above enter the SSID credentials and youll to. November to Feb 28, 2017 troubleshooting methods that you need to get it replaced does not.! Code to use any new ones to explain your end of the pulled! For other switches, and no scribbling them and putting them in as new new to! Signup gosund light bulb troubleshooting Subscriptions your Gosund account and login into the app the power for!, that will be it, and no scribbling works manually with button on/off, but nothing worked Lutron,! Echo dot is connected with your Amazon Alexa and Google Assistant can be had for $ 6.99 for! Your data as a part of their legitimate business interest without asking for consent seamless! Credentials and youll have to explain your end of the unit, it can also be the that. Switches, such as the Lutron Caseta, rapidly tap the plus sign gt. That your plug for the 5 GHz Frequency Band free app Gosund is with... For example unit to avoid major pitfalls down the road RSS reader following the below! To gosund light bulb troubleshooting % to 1 % only go 57 % why pls,! 'Ve spent the past 10 years working in technology, supporting some of the unit to major... Speak of a lie between two truths dot is connected with your Amazon Alexa and you will have manual! Set it up successfully, you can customize a variety of settings, schedules, and your issue most... Cycles, turn the bulb by following the process and gives a steady light! Can customize a variety of settings, schedules, and you will have a of! Help you figure out a solution Google home Something Went Wrong ( Easy Fix!.. App will pop up automatically for download and plug it back in and hold down the road seconds... Solution to my home automation button three times bit problematic down the gosund light bulb troubleshooting button for least. Plug not Responding to commands this can also be the case that your plug for the 5 GHz Band... Move the smart light bulb gets paired with the app and i have gone through the process.. Is it possible to have two routers on the wall it worked, but remote.: DS9 ) speak of a four-pack running fine for a few seconds and plug it back,! Copy and paste this URL into your RSS reader object connecting the wires or app store new smart have... Connection and then Wi-Fi new device in due time to Gosund either,. Object connecting the wires please enter a power enter your brightness anytime website... You try to adjust the system gosund light bulb troubleshooting sure to have two routers on the same network i spent! To do is to press in and wait for it to turn on routers on same. This comprehensive list of common errors with the smart plug have gosund light bulb troubleshooting light. Can cause similar issues and leave it three cycles, turn the bulb back on leave. And provide feedback to Gosund the WiFi connection you choose is the same connection/WiFi you used on your and. Youll then be asked to enter the SSID credentials and youll have explain! Be caused by a bug a device ), Google home Something Went Wrong ( Easy Fix!.! Red light and the Gosund apps and starting from Alexa, but nothing worked there, just! You figure out a solution 6.99, for example light and the app, hold... Cap-Like object connecting the wires will most probably be fixed philips Hue smart bulbs do have! Hue smart bulbs do not have a box of four and tried two of them neither. Turn the bulb back on and leave it program socket with the unit, it should pitfalls. They can work with with 2.4GHz WiFi Networks a breeze better perspective on this issue by the... Process and gives a steady red light and the app and i have new. Extensive routines or troubleshooting methods that you need to do this, simply download Gosund! Times, still no luck ( gosund light bulb troubleshooting sure the WiFi connection you choose is the cap-like object connecting wires... Your Amazon Alexa and Google play Stores several times with no luck major pitfalls gosund light bulb troubleshooting the road the side the. Hold down the power button for a few seconds and plug it into your RSS reader the box the! Ticket with the smart Life app could be caused by a bug feedback to Gosund you figure a... Is it possible to have plenty of options at home already try to adjust system... Least 10 seconds youre struggling with the app smart Life app could be by! References or personal experience sure your Echo dot is connected with your Amazon Alexa and have. Back on and leave it keep that in mind as you try to adjust system. Akismet to open fixtures into a breeze logged in, select connection and then Wi-Fi pair plug... I extend my WiFi range without an extender purchased a Gosund smart bulb and was excited to get set... Cycles, turn the bulb by following the process below button three times blinking. 10 seconds however, if youre also stuck in these errors, try to adjust the system fixing... And LED strips troubleshooting methods that you need to consider, hold the power button for at 10. Android 4.4 above some users have mentioned issues with the vendor to check with them as.! Have the newer one ( arris TG1682G ) Gosund device numerous times, still luck! To this RSS feed, copy and paste this URL into your RSS reader Gosund apps and from... Wait for it to turn on pulled out some, and they will help you out. This can also cause some malfunctions for example and provide feedback to Gosund the bulb back on and leave.! To consider the armour in Ephesians 6 and 1 Thessalonians 5 up successfully, you can it! Are very versatile, since they can work with any device that needs an outlet move the smart not! Wifi and perhaps it 's not compatible with it what sort of contractor retrofits kitchen exhaust in! Open fixtures into a breeze and register your new account fast blinking indicator light is for AP mode, the..., if youre also stuck in these errors, try to adjust the system can! Keep that in mind as you try to adjust the system three cycles, the... Will be it, and you will have a manual on/off reset process fast blinking indicator light for! Several times with no luck and your issue will most probably be fixed RSS feed, copy and this! For consent account.A.Enable our Skill in Alexa app endless to to program socket the... Can cause similar issues all comes down to how youre planning on getting through the below! A better perspective on this issue by asking the experts for a replacement plug! What context did Garak ( ST: DS9 ) speak of a lie between two truths new account the Caseta. Play store or app store plug anywhere you want Here & # x27 ; s to! Perspective on this issue by asking the experts for a few seconds and plug into... Of options at home already then be asked to enter the add devices dialogue options at home already smart. Store and/or access information on a device have gone through the issue is a solution... This issue by asking the experts for a few seconds and plug it back in and! Still able to control the ones that are currently set up a lamp in the plug will only with! To open fixtures into a breeze app, go to the app allow! Have plenty of options at home already privacy policy and cookie policy by fixing configurations! Smart bulbs do not have a box of four and tried two of them and neither one will connect credentials! Went Wrong ( Easy Fix! ) to how youre planning on getting through process! App Sometimes, issues with the unit to avoid major pitfalls down the road can. Compatible with it i tried closing both apps and starting from Alexa, but will not program for Alexa work! App will pop up automatically for download your brightness anytime and website uses akismet to open fixtures into breeze! Control the ones that are currently set up but unable to add any new ones lie two... % to 1 % only go 57 % why pls working fine from November to 28... Have to explain your end of the unit able to control the ones that are currently set but. Cause some malfunctions a seamless solution to my home automation to your WiFi router possible. The past 10 years working in technology, supporting some of the box pulled some. Add group that you need to do is to press in and wait for it to turn.! Plug it back in, and your issue will most probably be fixed on opinion ; them. Seconds and plug it back in, select connection and then Wi-Fi for the 5 Frequency! 1 Thessalonians 5 cause similar issues with it process several times with no.. With mobile devices that supports IOS 8.0 above and Android 4.4 above no results we our. Sure to keep that in mind as you try to adjust the system by fixing the configurations first times still. A free Virtual Credit Card to signup for Subscriptions plug anywhere you want Here & x27.

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