I finally got an appointment scheduled for 8/17. This issue was brought to Mungo's attention so it could be fixed prior to closing. Mungo Homes Realty LLC. If your warrantable concerns pertain to plumbing, electrical, appliances and/or heating and air, you may choose to contact these trades directly using the contact information located on the SOS sticker on your breaker panel. Mungo Homes looks forward to making this correction and fulfilling all of our commitments to the homeowner. The other issue I am very upset about is that my home is missing gutters. trusted Mungo Homes to provide their housing needs. I received a response that all non-emergency repairs were on hold due to Covid on 5/18. That is hazard my life and my kids . So i cannot agree with the response bc it sugars things like they have been doing everything when I have had to initiate the move on having a test done before they even tried to do anything. We are now in the process of having a third party to test the substance to determine it's make-up. as of today I have received no call from anyone about these repairs. Builders and sub-contractors frequently fail to exercise adequate precautions to prevent dust from entering the ducts, etc. The brick that fell from my home was large, heavy, decorative brick. Review plot plans and marked plans . With a track record of success based on quality, value and stability, Mungo Homes builds new homes in nine markets throughout South Carolina, North Carolina and Georgia. Mungo Homes has 50 employees. We look forward to addressing the homeowners' warrantable concerns at that time. He never checked the other stones. I noticed a smell and standing water that stayed longer than 48 to 72 hours. We have since rescheduled the 30-Day Visit to a later date, as January 15th is no longer suitable to the homeowner. Both times the project manager told me that there wasn't anything present and not to worry. Have removed splinters of wood from faucets, several still smell 9) Siding defective. This rating reflects the overall rating of Mungo Homes and is not affected by filters. See the estimate, review home details, and search for homes nearby. Mungo Homes. BBB Tip: Find the right home builder for you, Need to file a complaint? Mungo Homes (mungo.com) has been receiving numerous complaints from its consumers. They have also told me that they didn't think my issue was serious or health rElated but again no one knows what it is. They were notified of the mistake 5/31 and still to this date of 7/2 it has not been fixed. We would like to ensure the installation is correct, and if it is not, that it is repaired appropriately to warranty standards. We believe that they broke several house law of discrimination by going up on our down payment by 30k 24, Waiting for over 30 days- for several repairs to be done- Mungo is a "N0- Show" and won't fix the major water issues on the property Purchased a Mungo home 2 months ago- There are black construction nails sticking upright inside the carpeting, loose fixtures, holes and chips in the crown molding, chips in the attic doors, white paint spills all over the carpeting, new shower liner has several cracks- these are all minor- but were promised to be repaired for 30 days- and today at 9:00am Mungo was supposed to fix these repairs- they are a NO SHOW- what is even more concerning though- it the outside of the property- There is a lot of water run-off- from the street and the property adjacent to me- which has been causing serious flooding and swells and standing water by my front porch and all along the left side of my property- Mungo employs Precision Landscaping- one of their workers told me they just keep filling in the holes with sand and sod- but what is really required is a French drain-= I also had The Crawlspace Medic- company come out- they told me the same thing- I need a French Drain- I got a deflective email from Lane P- telling me that my "washout concerns" would be fixed with the sod- The water issues are not being corrected by an inch layer of sod- The other disturbing news is that none of these home are built with gutters- I was told that I dont need gutters - yet the run off from the rain is building up here and hitting the foundation directly- as also I am getting the run off of rain from my neighbors rooftop Mungo prides themselves on this 30 day warranty- well today they were a no show- My neighbors told me that there were huge holes in my back yard and there is a big water issue with this development in general- I was also told from my neighbors that it is taking them over a year and half to get their repairs done! Self Employed Contractor (Former Employee) - Columbia, SC - January 5, 2018. The builder did not complete repairs at that time, and insisted that rain water was simply blowing into the porch. The Mungo family started building new homes in Columbia, South Carolina in 1954. I'm hoping this doesn't come to that. The grading of the yard is not consistent with NC code and should be repaired accordingly. Because of this placement of the driveway, we are also driving through water and mud on a daily basis. 5ba. They still won't stand behind their work and/or tradesmen who performed the work. - I am just absolutely furious that I have been lied to- and this is just on the outside of the property- apparently these homes are made with cheap careless laborers - because there are visible seams in my countertops- and there is not enough water level to flush the toilets- the first floor toilet has been leaking since I purchased the home and there is no water level at all in that tank- and there are black carpenter nails that stick upright in the upstairs closet and bedroom. Business Response We are in the process of getting the homeowners warrantable items processed for their home visit. We were advised by Mungo the issue was fixed and so proceeded with our closing. Worked on my time. The septic tank was pumped by a company at Mungo Homes expense. Pro tip: We generally recommend hiring a contractor with a score higher than 95. NOT flying off, but actually sliding down the roof. To have work soooo hard for something and this be the ending results of it is just unacceptable. Mungo Homes is ultimately responsible for the quality of the homes that they build. 3ba. Was contacted on a Wednesday by a Mungo employee and was told what properties they had available and at what price. When sixteen-year-old Alice Palmer drowns while swimming in the local dam, her family experiences a series of strange events leading them to discover that Alice led a secret, double life. Birdwatching in Mungo National Park. Supervisor was fair. We have been in contact with Mr. to address his areas of concern when the weather permits. I responded multiple times that this response was unacceptable. My home has black soot like stuff getting on EVERYTHING in my home. Mungo Homes Inc sent their warranty manager out to my home. Re-grading was scheduled for Friday June 12th, but was postponed due to the rain. Mungo Homes is committed to providing the best homeowner experience possible and we stand behind the work we perform. A portion of each home sold is invested in each local community. Valuation: $186,520. There were a couple of problems with the house, the kitchen vent hood and the conventional oven. The company is facing issues related to poor customer service, lack of communication, and delayed construction timelines. 48% of Mungo Homes employees are women, while 52% are men. The grade should fall a minimum of 6" within the first 10 feet from the structure. Whether a test say this issues is harmless or not i have two younger kids living here as well as one with allergies and asthma! He also said he couldn't move the cable outlet to where our tv stand will be. It was told to me by the warranty manager that because of the recent heavy rainfall that the septic system was overwhelmed and could not handle the water level in the ground, thus causing the issue. Floor rises /falls/moves from 1 rm to next & w/in rms.Framer said he did everything Mungo allowed,refused to pull carpet & inspect. The first property manager- Mike Reese assured me that a French drain would be installed in my property to fix the water issues- but he has left. Thank you for your continued patience as we work to address your warrantable concerns! I did so on 5/15. Winston Ridge, March 2023. All drainage/water concerns will be thoroughly assessed at the time of the 30-Day visit. Saying he would not fix it and they would stand on that. They came and meet me at my home on 04/14 to look at the problem and said they seen what I was talking about and the smell was just from standing rain water and they would get back to me with a resolution. We put in another service request to repair the caulk and it has yet to be fixed. Myself, age 22 starts medical school July 14th. We are now waiting for a lab test result to return which will take two weeks. Guest half bath on first level was backed upon being used and started having problems in March . This business is in an industry that may require professional licensing, bonding or registration. Unacceptable by any standard. I forwarded this report to Margaret M at Mungo (the person we've been dealing with regarding warranty issues) on 3/22. I utilized the appropriate channels to file the complaint appropriately (Mungo Customer Care Portal). Mungo Homes of Alabama, Inc. Consumer Response (The consumer indicated he/she ACCEPTED the response from the business.) 07/15 - Mungo builder stated to contact customer service. However, the foundation/grading issues were not addressed at that time. After several weeks spent trying to get an appointment for the construction manager, Thomas C, to come review the situation, he confirmed in late January that the flooring problem was caused by the foundation crack and told us to call the warranty company again. I received a letter advising that Mungo was found in violation based on the way my yard was graded. With a track record of success based on quality, value and stability, Mungo Homes builds new homes in nine markets throughout South Carolina, North Carolina and Georgia. Spoke with the crew who gave me the owner's name. *** contacted *** Electric to evaluate the property. This is Mungo Home's Response when we requested the issue be resolved. I have been going back and forth about my yard since April! I waited a few weeks and called the plumber again in which he informed me that he had reached out to Mungo with no response from them at all. I don't have any cons about working for Mungo Homes. The Mungo warranty department states that since the dust is not a carcinogen, they are not responsible. (The foolishness) i reaches out to every company that has been in my home and all have stressed to me that i would have to have several candles lit for that type of damage. 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