Junior IT Specialist. Any user that accesses email over a mobile device will need to install the Intelligence Hub application on their mobile device. Learn more about your rights on our Privacy Policy page. %PDF-1.5 This includes Epic tools such as Best Practice Alerts (BPAs), flowsheets, order sets, screening questionnaires, SmartText for customized documentation in notes, customized patient education verbiage and patient-facing questionnaires within MyMountSinaiChart, with connectivity to records in Epic. At this time, Mount Sinai does not have the ability to make any changes to the content within the PROMIS CAT questionnaires that are in the MSHS Epic system. 4 0 obj If your department has a Quality Improvement Board, the signed letter of approval may come from your units Quality Improvement Board. This service provides the capability for patients and visitors to access the Internet at no charge on their devices. In the Health System, we provide our patients, visitors, and guests with free wireless Internet access. Above is a list of all currently available PROMIS-CAT questionnaires. Ambulatory locations data are available from the time of implementation of Epic at each location to present. The Mount Sinai Health System (MSHS) provides a salary range to comply with the New York City Law on Salary Transparency in Job Advertisements. New York City Metropolitan Area Information Technology Specialist Army National Guard . This clinical decision tool is helpful for research teams to identify potential patients that wish to be contacted about participating in research. Since the questions are Computer Adaptive, the answer to one question or set of questions will determine the following questions or set of questions that the participant is asked. Internal email for getting help with billing issues. Exceptions are HIV or Psychiatry research studies. PROMISCAT (Computer Adaptive Testing) questionnaires are designed to evaluate and monitor aspects of physical, mental, and social health in adults and children. All interventional clinical trials (e.g., trials involving drugs or devices) are required to be registered in Epic. Contact epictraining@mountsinai.org. Click once with your RIGHT mouse button on the Local Area Connection. Reboot your computer. If you or a loved one is in need of a consultation, bed transfer from another hospital or emergency care, our Mount Sinai Access team offers a rapid referral process that streamlines admissions, bed assignments, and transportation services for patients of all ages. For detailed instructions, refer to the following documents: Scanning and upload of documents into Epic (media section) is limited to specific areas. Tornelle , 04/08/2022. Requests can be made by accessing the request form on theMount Sinai Information Technologypage, and clicking the Epic Translation Research Committee link. Access: Slicer Dicer is available within Epic by searching slicer in the Epic EHR search box. (1425 Madison Ave.), or send a message to arrange a meeting. Address 1 Gustave L. Levy Pl, 11th floor. endobj We will supply the Epic team with an end date for our study. MSMW.Library@mountsinai.org. View a list of frequently called numbers . Password Issues and Support: 416-586-4800 x 4357 (H-E-L-P) Medical Students, Residents and Fellows. Apply to Help Desk Analyst, IT Support, IT Technician and more! For directions on how to update a patients study status in Epic for a clinical trial because the patient has withdrawn from a study, completed it, or because the clinical trial has ended, please see this tipsheet for Linking a Patient to a Study". Telephone 212-241-7091. Cleaning and sanitationsupplies are available upon request. IRB approval will be required for clinical trial recruitmentalerts. Please ask the help desk associate to assign the ticket to the MyChart team. Specific inquiries can be directed to the numbers below. Your Levy Library is one of the many ISMMS resources supporting you during the residency application process. Generally, Clinical Trial Alerts are implemented approximately 3-4 weeks from the time of the approval meeting. The Epic Reporting Team costs for QI requests are covered by the hospitals operations budget and there is no additional cost to the requester. Thank you for your interest in The Mount Sinai Hospital. Your administrative manager will need to log in to request access for a network email account. Questions - Contact Research Compliance at (646) 605-7120. as well as investigational drugs or biologics from Investigational Drug Services (IDS) must be ordered in Epic. Medical Illustration. Once you have validated that the data are as expected, the analyst will do the final data pull for your date range requested, and send you the final data report. Communicate with your doctor Get answers to your medical questions from the comfort of your own home; Access your test results No more waiting for a phone call or letter - view your results and your doctor's comments within days 2845 NE 199th St, Miami . After receiving this confirmation, patrons must visit the West security office during daytime business hours with their ID badge in order to fully complete the process. Cookies are used on this site to assist in continually improving the candidate experience and all the interaction data we store of our visitors is anonymous. 305.674.2777 - Foundation; 305.674.2777 - Giving; Aventura Mount Sinai Emergency Center, Physician Offices, Cancer Center and Diagnostic Center Aventura. Users logging into the network have access to library resources, including e-journals, e-books, and databases. Research clinical services (labs, diagnostic tests, etc.) An additional caveat is that not all clinical information systems across the health system were or are now on Epic. Compared to questionnaires with static content, the content within PROMISCAT questionnaires are dynamically generated based on the participants answers. Please see Custom Research Workflow in Epic for more information. Residents/fellows, however, are not able to send questionnaires. Click PATIENT MSG and select your patient. MyMountSinai is your gateway to Mount Sinai physicians and services, as well as all of your medical records. Access will stay granted as long as the requestor remains a member of the Mount Sinai Health System. Upload your resume . The patient will then be contacted to discuss the trial further and obtain consent. Mount Sinai Morningside Information Commons 440 West 114th Street Clark Building 8th Floor, Room MU5C23 Monday - Friday, 9:00am - 5:00pm 24 hour access available upon request.. The Mount Sinai Hospital and Mount Sinai Queens: 212-241-4357 The Icahn School of Medicine at Mount Sinai: 212-241-7091 Mount Sinai Beth Israel, Mount Sinai Brooklyn, Mount Sinai St. Luke's and Mount Sinai West: 212-523-6486 Click Register. The Epic Application Team build fees are $180/hour. PatientRelations@nyee.edu or (212) 979-4637, Mount Sinai Morningside Patient Relation office: Patrons who need after-hours access mustfollow these procedures: Submit anafter-hours access request form. All Principal Investigators with IRB approval can request a Research Custom Workflow Design build. '/}:1@4O.AAggM6$&/]IYV[N=V a5. The Library has Resources for You! To close out a clinical trial in Epic, you need to request that the Epic Applications Team do so. Before traveling internationally please download our IT security bulletins regarding setting up security on devices and our IT mobile guidelines: Instructional designers and medical illustrators, Linking physicians, patients, and hospitals, Visit or contact ASC-IT (ISMMS Academic IT Support Center), By phone: 1-212-241-7091Via email:ASCIT@mssm.edu, 1 Gustave L. Levy PlaceNew York, NY 10029-5674, 2023 Icahn School of Medicine at Mount Sinai To close out aclinical trial altogether, call email ITHELPDESK@mountsinai.org and provide them with the following information: Short Study Name (to uniquely identify protocol): __________________, Brief Description (Intervention, etc. Communicate with your doctor Get answers to your medical questions from the comfort of your own home; Access your test results No more waiting for a phone call or letter - view your results and your doctor's comments within days CTA Submission Template LanguageThis study will use Epic Clinical Trial Alerts (CTAs) to accrue patients for clinical trials. Once connected to the network, they need to open an Internet browser and review our wireless network guidelines. My duties include scheduling obstetrical and non-pregnancy consults, checking in patients, coordinating patient care with other specialist appointments and tests and preparing antenatal records. Tuesday, Thursday, and Friday, 9am - 5pm, or by request. Privacy Policy We would like to hear more and help troubleshoot your issue further. Alerts will be presented to providers at the point of care in the EpicCare EHR (Electronic Health Record) for patients matching screening criteria for a clinical trial. Receive the latest health and wellness news you can use from Mount Sinai by text. 2 0 obj <>/ExtGState<>/XObject<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/Annots[ 24 0 R 25 0 R 26 0 R] /MediaBox[ 0 0 612 792] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>> The following pages outline steps for requesting access: Android and iOS phones and tablets may be configured to receive Icahn School of Medicine email. Specific inquiries can be directed to the numbers below. Library staff will send a confirmation that the form has been received and processed by security. Personal calls must be taken outside in the hallway. Computer Operator/ Perot Systems/Northwell Health Systems Dell Nov 2000 - . % When the alert is acknowledged by a clinician, a secure message can be sent to the research team for review. Requests for temporary research monitor/auditor access to Epic, including remote access can be made to Health Information Management (HIM). The estimated base pay is $55,626 per year. Earplugs are available near the help desk. To ensure appropriate billing, all research visits or encounters that are associated with an interventional research protocol are required to be linked to the research study. Full-Time. Quality Improvement requests may be made as well. IT Help Desk jobs in Mount Sinai, NY. Phone: 212.523.4315 As you embark on this next phase of your medical career, we want to ensure that you have all the resources and assistance you need to succeed. Please use headphones to listen to audio content. Work-related phone calls are allowed at a respectful volume. var year = today.getFullYear() The Academic IT Support Center serves as ISMMS's first line of support for computer-related issues, software questions, and IT concerns. Once the form is completed, you must email the form to# MSH INSURANCE BUILD atMSHInsuranceBuild@mountsinai.org and # PFSystems_Billing_Issues at PFSystems_Billing_Issues@mountsinai.org. Epic data is only available from the time that the Epic system went live at each hospital and practice, which at the earliest is 2006 for ambulatory practices surrounding the Mount Sinai Hospital (MSH), and 2011 for inpatients at MSH. Food is notpermittedin the library at any time. The Mount Sinai Health System has Patient Relations offices at each of the main hospital campuses. If a research team wants to incorporate PROMISCAT questionnaires into a Custom Research Workflow in Epic, the cost for that is $165/hr. 1 Gustave L. Levy PlaceNew York, NY 10029-5674, 2023 Icahn School of Medicine at Mount Sinai Computing Services at the Icahn School of Medicine at Mount Sinai (ISMMS) addresses the technology needs of faculty, staff, and students. In the Network Window, click on the TCP/IP tab. In order to request that your device receive ISMMS email, send the Email Synchronization Acknowledgement Formto the Academic IT Support Center at ASCIT@mssm.edu. Text START to 90846 to join. Instructions on how to send a PROMIS-CAT questionnaire to a patients MyChart account: If you need additional assistance please contact the Epic Applications Team through theIT Help Desk, (212) 241-HELP. Answer: Patients can contact the MyChart Support Line via phone call by dialing 1-855-343-3470 A patient can match clinical data related to age, diagnosis, and lab results, for example. The updated HIM Policy 19.3 Providing EPIC Access to Outside Reviewers can be provided to the sponsor or sponsor representative, if requested. MSHPatientRelations@mountsinai.org or (212) 659-8990, Mount Sinai Queens Patient Relation office: Type in PROMISin the search bar and click the magnifying glass icon to search. Find salaries. View instructions for logging into the MSSM-Green wireless network. May provide basic help desk support for the client areas. Email and Network Accounts All Faculty and staff may request an email or network access Active Directory (AD) account. From the Doc or Apple Menu, select System Preferences, as shown below. Slicer Dicer data are pulled from the Epic electronic health record systems (EHR) backend data warehouse (Caboodle). Mount Sinai Hospital Patient Relations Office: MSHPatientRelations@mountsinai.org or (212) 659-8990 Mount Sinai Queens Patient Relation office: MSQPatientRelations@mountsinai.org or (718) 267-4310 New York, NY 10029. Room 2A-10 (Near chapel) All researchers can use CTAs as a part of their study, but these alerts are delivered via Epic EHR at the point of care. Looking for a motivated, clean cut individual to join us in manufacturing, installing, and servicing canvas awnings and enclosures. In order to ensure the health and safety of all users and library staff, the following policies are in place: The Mount Sinai West Medical Library has a variety of seating arrangements for different types of work and study. Through our systems, we can display notifications on basis of key clinical data such as lab results, assessment data, current medications, diagnoses, and histories (such as recommending the clinician check the patient's allergies before entering orders or suggesting a care plan based on patient criteria). The Epic Applications Team will contact you by phone or email within two business days of receiving your ticket. Currentlyavailable PROMIS-Cat questionnaires in Epic for providers to use. Privacy Policy | Terms and Conditions. Quick Links:Hospital Employees:https://msvpn.mountsinai.orgSchool Employees:https://msvpn.mssm.eduVendor Employees:https://msvpn-vendor.mountsinai.orgExisting BISLR Vendors:https://mshsvpn-vendor.mountsinai.org, The Mount Sinai Hospital and Mount Sinai Queens:212-241-4357 Oncology Studies - For oncology studies that utilize Epic Beacon, IDS must be notified when there is a patient in screenings so the Beacon Treatment Plan can be built. Neat, clean appearance. Please contact the MSH INSURANCE BUILD Team, MSHInsuranceBuild@mountsinai.org to start this registration process. The questionnaire can be published to a patients MyMountSinaiChart account when the unique appointment is scheduled, and the patient will be alerted when the questionnaire becomes available in MyMountSinaiChart. "Hot spots" or wireless access points, are available in most Mount Sinai locations. You may reach Patient Relations by email or by phone. The Icahn School of Medicine at Mount Sinai:212-241-7091 Job Description. Deer . If you do not remember the token, please contact the Mount Sinai Service Desk @ 212-241-4357 (4HELP). Sort by: relevance - date. This is a one-time procedure. Giving; Careers; Education; Patients & Visitors; About . The actual technical setup of this function generally takes about one business day, but advance notice is required to ensure that you meet study deadlines. In addition, a research teams clinical research coordinator is responsible for updating a patients study status in Epic when that participation status changes, including when the clinical trial has ended. | LCA Notices. Sign up online MyChart licensed from Epic Systems Corporation 1999 - 2023 Visit or contact ASC-IT (ISMMS Academic IT Support Center)Levy Library, Annenberg 11, By phone: 1-212-241-7091Via email: ASCIT@mssm.edu. Help Desk Analyst Mount Sinai Health System Feb 2023 - Present 3 months. Monday - Friday, year round work. There is no cost for the basic use of these PROMISCAT questionnaires. Use the Azure Password Reset guides below for help setting up and using the self service password reset tool Use the guide above for help Choosing a Secure Password/Passphrase Password Reset: Onsite Staff Password Reset: Offsite/Remote Staff Password Reset: Syncing Mobile Devices (Supported Devices) Azure Password Reset: Registering Your Account Refer to the Epic Instructions for guidance on ordering outpatient medications, which is processed via EpicWillow. Remove all entries in DNS and Search Domains boxes. Research Custom Workflow Design comprises the combination ofEpicEHR tools used in everyday practice, but customized for the research study. On the Request Form, you will be asked to provide theGCO#,IRB#, andNCT# of the clinical research study. A patient record with the MRN is created as soon as a patient requests an MSHS appointment for the first time at a MSHS location that uses the Epic EHR system. Slicer Dicer is an Epic-based self-service cohort query tool that allows users to have quick views into patient populations. * . In the event that a concern cannot be resolved, patients and their families may contact the Joint Commission on Accreditation of Healthcare Organizations, at 800-994-6610. MSMPatientRelations@mountsinai.org or (212) 523-3700, Mount Sinai Brooklyn Patient Relation office: A meeting/call will be scheduled to discuss the project with the study team and a clinical informatics representative at the earliest convenience for all, generally within two weeks. PROMIS (Patient-Reported Outcomes Measurement Information System) comprises a set of patient reported outcomes measures developed by the HealthMeasures initiative headed by Northwestern University, through funding from the National Institutes of Health. stream Visit the Epic Learn Center in PEAK for information regarding the training requirements based on your role. For more information, refer to SOP 103, the SOP for Scheduling a Research Study. All Faculty and staff may request an email or network access Active Directory (AD) account. The requester will need to submit a request to HIM at least one week prior to the scheduled date of review. All users accessing Mount Sinai e-mail as well as select core systems must first connect using ourVirtual Private Network(VPN) with two-factor authentication. A consortium of nine Clinical and Translational Science Award (CTSA)-holding institutions, headed by Northwestern, worked with electronic health record system (EHRs) vendors to integrate PROMISCATs into EHRs. Prior to making your request, you must fill out the Epic Report Request Form. Clinicians are granted access by their departments but must show proof of training via PEAK. Other non-clinician research team members can request view-only Epic access but will not be able to send PROMIS-CATs questionnaires. The Mount Sinai Health System networking group provides faculty, staff, and students with access to a high-speed online network for maximum connectivity and productivity. Terms and Conditions, Innovative Collaborations Enhancing Education and Care, Link to Innovation in Science and Medicine, Link to Innovative Collaborations Enhancing Education and Care, Office of Gender Equity in Science and Medicine, Office of Industry Engagements and Conflict of Interest, Innovation and Entrepreneurship at Mount Sinai, Mount Sinai Center for Vaccine Research and Pandemic Preparedness, Converting Discoveries to Clinical Treatment. 2nd Floor You can chat with us for instant service, call us at 929-305-0125, or email us at refdesk@mssm.edu.Emails received Friday through Sunday will be answered by 5pm the following Monday. Below are instructions for setting up dynamic host configuration protocol (DHCP) on your device, used to obtain an Internet protocol (IP) address and other information.DHCP for Windows 2000, Instructional designers and medical illustrators, Linking physicians, patients, and hospitals, Visit or contact ASC-IT (ISMMS Academic IT Support Center), By phone: 1-212-241-7091Via email:ASCIT@mssm.edu, 1 Gustave L. Levy PlaceNew York, NY 10029-5674, 2023 Icahn School of Medicine at Mount Sinai Alternatively, you can open chart review in Epic Hyperspace, select your patients MRN, and the questionnaire submissions will be included in a MyChart message encounter. The situation for which CTAs are most appropriate is when patients are seen by a provider that is part of the inclusion group that will see the alert soon after alert is created. 1 0 obj A number of clinic tools can be developed to support patient responses to the questionnaires, including provider alerts via BPA, and SmartText guidance to providers. Navigation. Note to access these documents in SharePoint, you may be prompted to enter your MSHS credentials. About Us About Mount Sinai Hospital. Nurses at these locations please click on Nursing Resources for clinical practice, patient education, and related tools. The scheduled date of review Sinai by text at Mount Sinai:212-241-7091 Job Description address 1 Gustave L. Levy,! Above is a list of all currently available PROMIS-CAT questionnaires residents/fellows,,! To send questionnaires spots '' or wireless access points, are not able to send.. 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Policy 19.3 Providing Epic access to Epic, including remote access can be made to Health information (... Electronic Health record systems ( EHR ) backend data warehouse ( Caboodle ) Mount. Technology Specialist Army National mount sinai help desk for providers to use identify potential patients wish... See Custom research Workflow in Epic for more information, refer to SOP 103, the SOP Scheduling. Training requirements based on your role Area Connection learn more about your rights on our Privacy Policy page andNCT of... And review our wireless network guidelines Nov 2000 - in Mount Sinai Health,... Supply the Epic Applications team do so patients that wish to be contacted about participating research... York City Metropolitan Area information Technology Specialist Army National Guard drugs or devices are! ; about inquiries can be directed to the research study andNCT # of the approval.! 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