Lets take a closer look at the system. If the light is on the dashboard, you can use your code scanner for hunting down the problem. Please force Ford to do the right thing. The power steering went out on I-26 through the NC mountains. Driver-assist features are supplemental and do not replace the driver's attention, judgment and need to control the vehicle. The most has been for transmission problems. But worse then all the issues I had with the car, was the Ford dealership. It also recalled 40,995 of its 2020-2021 Lincoln Aviator vehicles with 3.0-liter gas engines because they may have improperly secured battery cable wire harnesses which could result in a short circuit and potential fire. You need to call around. It use to work just fine before the firmware update that took 30 minutes. I don't have another 1300 dollars to purchase. The support bracket . 57,500 miles. After this second instance we took the car to the dealership for servicing. Took the vehicle to the dealer, and they determined that we would need to replace the entire steering gear assembly, at a significant cost. Eventually I was able to drive it as it warmed up. Although you can drive with a power steering failure, it is definitely not recommended. You can even get immediate notifications when a vehicle youre interested drops in price, or when new vehicles become available that meet your requirements. If my wife or daughter had been driving the truck, they wouldn't have been able to steer the truck over to the breakdown lane. The company said that of the 774,696 recalled vehicles, 676,152 were in North America and 59,935 were in China. This is in addition to 11 recalls for the 2016 model. Drivers of 2017 Explorers have reported coolant leak, with repairs costing in the area of $500. I think this should be a recall. Its imperative that you run that vehicle through every single scenario that it would go through on a daily basis. Power Steering Failure 2016 Ford Explorer (Page 1 of 2) This problem may be covered under warranty. According to Ford, these vehicles had electric power steering assist systems that may shut down as a result of a steering motor sensor fault. As a result, [i]f the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash. This final step will ensure that the anything missed on the test drive is covered. Upon research, I found this issue with Ford Explorers is a very common one. The contact owns a 2016 Ford Explorer. Are they really going to wait until there is a loss of life or severe injury to address this" On top of Corporate's unwillingness to acknowledge this is a manufacturers defect for which the safety of their customers and their families is at risk, they will not even consider a financial assistance program to partially fund the approximately $2,500-$3,000 price tag of rectifying; not to mention the backorder on the part needed. If not move on to the battery and check its voltage of it. If the power steering assist fault message appears on your dashboard, there is a fault code stored that tells why the light is on. Stay away. 2016 Ford Explorer Power Steering Failure 25 Complaints from www.carcomplaints.com. internal failure pscm 16 ford explorer #steeringgear #repair #fix #fordexplorer #noise #steeringnoisePSCM Power Steering Control Module#fordtechlife #FTL #m. Additionally, luxury cars are almost always more expensive to fix, not only because of the pricey parts, but also because you need a special mechanic to work on the system. Users on carcomplaints.com have reported that the vehicle will suddenly become very difficult to steer and often requires emergency evasive actions. The steering locked up and I nearly hit the side of the house. It covers over 36,000 models in North America. My husband had to change the axle because it was leaking. I am being forced to pay $2,381.50 for something that they know is a safety problem but they refuse to acknowledge. Hard electronic power steering/Electronic failure module/motor Kilmar salmeron 266 subscribers Subscribe 413 134K views 3 years ago Hard power steering. After turning the car off and restarting it was I able to drive it. Why aren't they warning us of the potential safety issue and the probability of failure? No warning light or safety message was displayed by the vehicle when the issue occurred. I was handed a bill of $2.750 for a new rack install. Warning light came on "Service Advance Trac" "Steering Loss" and the steering wheel locked up. The contact turned off and restarted the vehicle; however, the steering wheel seized. Or perhaps it will take a devastating accident to get their attention. The problem has to do with an intermittent connection in the electric power steering gear. Bad o2 sensors. I have turned in a complaint to Ford and it has not helped no calls back from Ford. This can give you very valuable information so you dont have to waste your money. The. I am thankful no one was hurt, but not really too comfortable with the dealer saying its a voltage issue. The contact stated that the vehicle steering wheel failed when reversing out of the garage, the contact was unable to turn the steering wheel. As I was driving my electronic power steering system went out causing me to be unable to steer my vehicle. And it took Ford years to get the issues under control. Power Steering Assist May Fail NHTSA Recall ID: 14V286000 This recall affected 179,027 potential units: Ford Explorers dated from 2011-2013 and built from May 17, 2010-February 28, 2012. The price tag on these vehicles are NOT CHEAP, therefore, one would THINK that their investment would go a long way and last A LOT LONGER!!!!! This isnt the most expensive repair in the world. The failure mileage was approximately 60,000. See the Back button blue bar at the very top of the page to explore more. Losing power steering capability while the vehicle is being operated is a major safety concern, which could lead to a motor vehicle collision, especially if being driven at highway speeds. Luckily it happened in residential area, no body got hurt, as well as my familly, I was Able to tow it to the ford dealer in Illinois, diagnosed it a week after as electric power steering failure, cost is around $3000 to repair, and part is on national.back order, This has been a common safety issue for part failure for the 2016 Ford explorer and up, but ford refuses to open an recall, its all over the internet same part issue and same model cars people have been suing and reporting it to Ford, dealer quote to repair is $3000 plus tax to repair, on today's date 01/01/2023 and no transportation since 12/26/2022, its more of safety concern than just a part failure if it happens on a highway speed/road and steering seizes than just a part failure without a warning. In most car models, you will need to remove the steering wheel in order to access it. Steve represents consumers, employees, and whistleblowers harmed by corporate misconduct in a variety of complex litigation cases. December 22, 2022 as I pulled into the driveway I heard a popping sound coming from the front end as i turned into the driveway. This includes the 2011 . Also only did it on right hand turns. This prediction is based on data from 2020, 2021 and 2022 models. This is a safety issue, the car is difficult to control at high speeds and almost impossible to control at slow speeds, especially if you're making a turn. The dealership got Ford to reduce the cost of the part from 1300 to 1000 and Ford agreed to $400 of assistance. The dealer was not notified of the failure. Had the power steering replaced FOUR times, twice due to recalls and twice they refused to admit were recalls so had to pay over $5,000 each time. When the faults lit up, I was unable to steer the vehicle. Cooler do not work and sometimes gets super hot. 1 Steering Is Tight problem Failure Date: 02/13/2021 I used to be a ford fan but after this problem, I may rethink the "FORD TOUGH" slogan and go with a MORE WARRANTED AND RELIABLE VEHICLE. Along I-95 in South Carolina at about 11pm the steering seized with our family in the car. He tried to drive however, the steering became hard to steer. It does not replace safe driving. To avoid this, listen closely for any grinding of popping noises while test driving and ensure that the steering is able to fully lock in each direction easily as well. Either the joint or knuckle will be replaced if cracking is found. This is an expensive fix that owners claim happens at relatively low mileage. See Owner's Manual for details and limitations. Don't know if he would have had enough experience to handle loss of steering. Evidence is presented suggesting Ford has. There was a recall in 2014 for nearly 200,000 Ford Explorers from 2011 to 2013. The wheel would not move to either side, and I was forced to stop the vehicle before entering the roadway since this posed a serious safety risk. Youll probably want to avoid any Ford Explorer from the 2013 to 2017 model years. We are lucky the family was not traveling fast on a highway. It stayed locked, about 15 degrees to the right, and would not free up. To know this, the car uses a steering angle sensor that sits behind your steering wheel. How do I know if my power assisted steering is working? In both instances, the pump is the least likely part to fail, but its not impossible. We don't sell/share your email. It takes a whole lot of effort to get it going at a decent speed sometimes. If this would've happened while I was driving I would've caused an accident as the roads were icy. Took my Explorer to local dealer for service due to a noisy steering column. However, you should never work on the hydraulic or electric power steering system if you arent sure what you are dealing with. RELATED: Steering Wheel Hard to Turn? Please also check out the statistics and reliability analysis of the 2016 Ford Explorer based on all problems reported for the 2016 Explorer. The most recently reported issues are listed below. The NHTSA is currently running the second stage of an investigation into an exhaust odor reported in the cabin of a number of Ford Explorers. The dealer called me later that day and informed me that the entire steering rack must be replaced and will cost $1750.00. Additionally, the contact stated that while driving, the steering became difficult to maneuver the vehicle and veered to one side. The . Fit the tab into the steering housing opening and the tool spline into the keyway. / CBS Pittsburgh. The failure mileage was approximately 88,740. If youre in the market for a 2016 Ford Explorer, you may be concerned about common issues that other owners have experienced. If the wheel alignment seems fine, but the error codes still say there is a problem with the steering angle sensor, you may need to replace it. CoPilot searches every car at every dealer, every day, and ranks them based on what matters to you. Ford needs to recall this now! He was able to make it home. Apparently this is a problem because parts are not available. Popping noise is what gave it away. I will be turning the vehicle and there is a pop sensation underneath. The issues have not resulted in deaths to Fords knowledge. NTSB can rectify this problem by forcing Ford to do the right thing and permanently repair this issue. For it to be a 300$ core as well, sounds like its still a valuable part broken. The air/ heat also turns off during that time. Six injuries have been allegedly attributed to the problem so far leading up to the recall. This is not covered under warranty and cost me $2400 to fix. 6 months later, it had to go back to Ford several times, because the backup camera would turn on when driving. Unsubscribe any time. If you have your owners OBD2 scanner, you can check the steering angle values from the sensor. And 2015, with over 230 complaints. I told the dealership there are over 100 filed cases with this issue and Ford needs to look into a recall. Last year it recalled the 2020 Explorer 10 times. Older systems have a belt that connects to the engine to draw energy. While driving approximately 70 mph, the power steering failed. Drove the truck to Ford (3 miles away) and they had the truck all day when they called to tell me they were unable to retrieve any error codes, but would like to keep it over night to do a little more to see if they would be able to find out the cause of my problem. Didnt realize that all the quirks that it had were design flaws and actual defects. This makes it easier for the driver to turn the wheel, which can be helpful when trying to maneuver a car. Ford added that no injuries have been reported as a result of either issue. Thankful she didn't crash because she was unable to steer the vehicle. Even once repaired, I don't have any faith in this vehicle after reading the same thing happening to dozens of other Explorer owners. I have filed a complaint with Ford Customer Care and hoping they cover some of the cost. I took it to my mechanic and they will have to replace the power steering rack. Since 1990, the Ford Explorer has been the vehicle of choice for millions of families. They are not worth the money. Love the car. Recall for carbon monoxide in the cabin of the vehicle. This Explorer has been in and out of the Ford service department at least 10 times. Maybe I should have given it 1 star. Do not buy 2015 Ford Explorer! 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