Here are the steps you can take to define your project scope: 1. Are you planning to introduce a project management software solution to your employee? When solving any sort of problem, theres likely a slew of questions that might arise for you. Solutions can change and adapt as external factors change, too. This section identifies the goals and scope of the project are. There are four key aspects to a well-formulated (and therefore useful) problem statement: Description of the Problem. Neil DeCarlo was President of DeCarlo Communications. Step 1: Contextualize the problem Step 2: Show why it matters Step 3: Set your aims and objectives Problem statement example Frequently asked questions about problem statements When should you write a problem statement? If youre going to recruit support and resources to solve your problem, others have to understand the context and the significance in order to support you. Example: In the last three quarterly employee engagement surveys, less than 30% of employees at the XYZ company stated that they feel valued by the company. Once a thorough and honest investigation into the pain points of a project has been completed, it is time to begin giving form to a previously formless blockage. Neil DeCarlo was President of DeCarlo Communications. With access to virtual coaching, your people can get personalized support to help solve tough problems of the future. Neil DeCarlo was President of DeCarlo Communications. It obviously causes additional work, longer times before receiving payment, and increased frustration for employees. ","hasArticle":false,"_links":{"self":"https://dummies-api.dummies.com/v2/authors/9792"}},{"authorId":9793,"name":"Neil DeCarlo","slug":"neil-decarlo","description":"

Craig Gygi is Executive VP of Operations at MasterControl, a leading company providing software and services for best practices in automating and connecting every stage of quality/regulatory compliance, through the entire product life cycle. The latest insights and ideas for building a high-performing workplace. Near the project's completion, this statement can help you verify if the solution addressed the initial problem effectively. But is this problem worthy of being worked on as stated? By scraping the surface of a problem, youre not going to effectively solve it. Why is it important to solve this problem? hbspt.cta._relativeUrls=true;hbspt.cta.load(9253440, '8381199b-4f67-4ce4-b96c-c66eb44bfc0c', {"useNewLoader":"true","region":"na1"}); Madeline is a writer, communicator, and storyteller who is passionate about using words to help drive positive change. But, at the same time, it doesn't tell you everything you need to know. It will also encourage the exploration of more options. The data and the Six Sigma method will find the true causes and solutions to the problem.

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Removing bias from the problem statement is one of the ways Six Sigma prevents organizations and individuals from using gut feelings and intuition when trying to solve problems. Why? For example, if a truck axle snaps in half during the final sprint of a construction project, the who is the construction site and the what is the inability to transport material around the construction site. Billings could increase by $3.5 million per month, rework cost could be reduced by 50 percent, and an additional 1.3 percent of revenue could be recovered if errors were occurring less than 5 percent of the time. 3100 E 5th Street, Suite 350 Austin, TX 78702, English | For the government workforce, presenteeism threatens to undermine safety, effectiveness, and productivity. Before we talk about this common challenge, we need to define what a 'resource' really is. The best examples of problem statements stick to a clear and obvious structure. The most effective question that Ive used in over a thousand meetings and conversations is simply what are we trying to solve? It cuts through the clutter, confusion, and misalignment, and quickly centers the focus and energy of everyone. Let's go through the three steps to create a problem statement with a mock project management software company to make the process easier to grasp. BUSINESS MODEL COMP. Innovative research featured in peer-reviewed journals, press, and more. Project-Management.com may receive a commission from merchants for referrals from this website. Problem statements are subtly critical in effective problem solving. He is a leading speaker and presenter on business and technology trends, and is co-author of Six Sigma Workbook for Dummies, Process Intelligence for Dummies, BPM Basics for Dummies and The Intelligent Guide to Enterprise BPM. He is an operations executive and internationally recognized Lean Six Sigma thought leader and practitioner. He is an operations executive and internationally recognized Lean Six Sigma thought leader and practitioner. When the doughnut shop (who) closes at 3 p.m., which is the end of its customer volume, it throws away 10 dozen units of product at the end of the day (where). Referring to a proven business project proposal template or example helps you craft a winning proposal because different types of projects and circumstances warrant different types of proposals. For example, the following problem statement is more detailed than Poor Problem Statement 1A, but its still, well, problematic:

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Poor Problem Statement 1B: Having too few forklifts is making inventory levels too high.
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By saying Having too few forklifts in Poor Problem Statement 1B, youre purporting that you know what the solution is. For instance, some frameworks include a proposed solution as part of the problem statement. He is an operations executive and internationally recognized Lean Six Sigma thought leader and practitioner. This type of problem statement is useful for launching initiatives to help an organization achieve its desired state. Keep asking why (and check in on the progress). Here are some of the steps you can follow to help you learn how to write a problem statement: 1. This can be used to describe a current pain point within an organization that may need to be addressed. Start by asking who the problem is. I have deep experience with this topic, strategic planning, career development, scaling up, workshops, leadership, presentation development & delivery, ramping up new roles, and much more. It will also often present more problems in the future. Its more important than ever that organizations stay agile. (Or so the story goes.). A good problem statement should create awareness and stimulate creative thinking. While these examples represent three types of problems or goals, keep in mind that there can be many other types of problem statements. Your team can use problem management to solve for repeating major incidents. Where: Where is the problem occurring? Is the whole hospital having the problem, or is it confined to a particular group? Weve all encountered problems on the job. 1. For example, the following problem statement is more detailed than Poor Problem Statement 1A, but its still, well, problematic:

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Poor Problem Statement 1B: Having too few forklifts is making inventory levels too high.
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By saying Having too few forklifts in Poor Problem Statement 1B, youre purporting that you know what the solution is. Separate out and clearly define each problem in 1-2 . There are various situations in which you might have to write a problem statement. Following are examples highlighting the depth and quantification of a Six Sigma project definition. The order in which those questions were asked will also provide a simple outline for presenting the problem statement. Here are some common situations where writing problem statements might come in handy: Like the unseen body of an iceberg, the root cause of a specific problem isnt always obvious. But problem statement examples in business are targets to solve specific business needs like increasing sales targets, establishing businesses online or reducing employee . A problem statement should be concise and include the following: A brief description of the problem and the metric used to describe the problem, Where the problem is occurring by process name and location, The time frame over which the problem has been occurring. 3 steps to create a design thinking problem statement. Define the business need and the expected outcome of the project. Learn about the theory behind The Golden Circle and how it works. If you need to increase sales by 10%, a good problem statement is, Within the next 12 months, what are the most effective options for the team to increase sales by 10%?. Try ClickUp's Dashboard Feature. BIG PICTURE WHAT IS STRATEGY? Why: Why is this important or worth solving? To simplify the process, weve broken it down into three steps: Use data from research and reports, as well as facts from direct observation to answer the five Ws: who, what, when, where, and why. Dale Jakes is a writer for TechnologyAdvice.com, Project-Management.com, and ITBusinessEdge.com. Thats where problem statements come in handy. It should not identify a solution or create a bias toward a specific strategy. You must be careful to avoid under-writing a problem statement. Developing a problem statement that provides a brief description of an issue you want to solve is an important early step in problem-solving. Beyond brainstorming, problem statements should be used at the beginning of any project to frame and focus on the problem. We must frame the problem appropriately, setting the context for the audience that might not be familiar with the problem. A natural tendency is to write a problem statement too simplistically because youre already familiar with the problem. First up: a statement with too little information: How many times have you heard a problem statement like this one before? UK | Let's apply this to an example. Collect the index cards and post them on a whiteboard. A natural tendency is to write a problem statement too simplistically because youre already familiar with the problem. A problem statement exists to not only state the existence of a problem but also to spur along action. The problem statement above, in a different font, tells you a lot of things. Bruce Williams is Vice President of Pegasystems, the world leader in business process management. To further expand ClickUp's list of features for project management, the company set out a huge initiative to build and successfully launch a new product feature, ClickUp Whiteboards. It sets the criteria for dealing with a problem and gives them a framework to execute it to a high standard. Neil DeCarlo was President of DeCarlo Communications. Note that the statement specifies net revenue instead of gross revenue." Here are a few elements that make for an effective problem statement: Focused and Concise: A problem statement should be based on fact and should be just a few sentences. Whenever possible, get out in the field and talk directly with stakeholders impacted by the problem. Bruce Williams is Vice President of Pegasystems, the world leader in business process management. It also makes it clear that merely increasing sales is not an acceptable solution if higher marketing costs offset the net gains. This approach can be used to describe where an organization wants to be in the future. Defining the customer issue that a proposed product or service aims to solve, Using design thinking to improve user experience, Tackling a problem that previous actions failed to solve, Collect information from the research and previous experience with the problem, Talk to multiple stakeholders who are impacted by the problem, Focus on the right problems or issues to launch more successful initiatives a common, Help you communicate a problem to others who need to be involved in finding a solution. Keep in mind that you probably have to both convince management to provide resources to solve the problem and enlist team members to assist you; you dont want to spend your precious time explaining over and over what youre trying to accomplish.

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A problem statement should be concise and include the following:

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You must be careful to avoid under-writing a problem statement. Getting to the core of what may be simple in many cases, but it is crucial to understand this blockage before continuing with the problem statement. What makes a good business? See how innovative companies use BetterUp to build a thriving workforce. I hope you've gotten some new ideas and perspectives from Stratechi.com. You know where the problem is occurring, you know how long it has occurred, you know the magnitude of the problem, and you know how much its costing. Simply thinking through these questions as they relate to the problem can help you create a strong problem statement. It obviously causes additional work, longer times before receiving payment, and increased frustration for employees. The average time to fill a request is 155 days in the human resources employee recruitment process over the past 15 months. Begin by identifying the problem as specifically as possible, and continue by briefly describing its effects. But is this problem worthy of being worked on as stated? Whether it's to pass that big test, qualify for that big promotion or even master that cooking technique; people who rely on dummies, rely on it to learn the critical skills and relevant information necessary for success. : Supply chain slowdowns have created delays in the delivery of our gaskets. The easiest way for a project and team to get off track is if the team and the client are trying to solve different problems. Solving meaningful problems to help improve something. This may mean spending time on the production floor asking employees questions about their work and challenges. He is an operations executive and internationally recognized Lean Six Sigma thought leader and practitioner. Using phrases such as the most important for the customer or the best way will force prioritization. Ideal situation The first thing your problem statement should describe is what the ideal situation would be if there wasn't a problem you needed to address. Billings could increase by $3.5 million per month, rework cost could be reduced by 50 percent, and an additional 1.3 percent of revenue could be recovered if errors were occurring less than 5 percent of the time. How is the problem impacting your customers, employees, other stakeholders, or the organization? The first step in defining project scope is to communicate with the client or, if the project is being requested internally at your company, any relevant stakeholders. Bruce Williams is Vice President of Pegasystems, the world leader in business process management. Could faulty equipment be the culprit? Learn everything you need to know to develop a Problem Statement by an Ex-McKinsey consultant. Plus, discover how to use it to transform your organization and check out 4 examples. Waterfall. Although it sounds simple in theory, it can be a difficult and frustrating exercise in practice. A solid problem statement will fully examine a problem from as many angles as possible to fully interpret any blockers or shortcomings that stand in the way of successfully completing the project. Drive productivity through sustained well-being and mental health for all employees with BetterUp Care. This can help position you and your team to avoid getting stuck in constant fire-fighting mode. Knowing how to develop a great problem statement is also a valuable tool for honing your management skills. Use this guide to create action items to alleviate project management pain points and keep your team moving in the same direction. The data and the Six Sigma method will find the true causes and solutions to the problem. Taking time to work on a problem statement is a great way to short-circuit the tendency to rush to solutions. But considering his success in solving complex problems, we think he was on to something. If youre going to recruit support and resources to solve your problem, others have to understand the context and the significance in order to support you.

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Following are examples highlighting the depth and quantification of a Six Sigma project definition. Bruce Williams is Vice President of Pegasystems, the world leader in business process management. Keep it short. Einstein was probably exaggerating to make a point. In developing a problem statement, it helps to think like a journalist by focusing on the five Ws: who, what, when, where, and why or how. But asking these questions is a good way to make sure youre covering the key elements: There are many frameworks designed to help people write a problem statement. Problem statements do not have to follow a specific formula. Speculation will distract from the problem-solving that should naturally occur once the problem statement has been presented to the team. Franais, EN | Other problems may be giving you worse headaches than this one.

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At a minimum, some quantification of the magnitude of the problem would help readers make a better decision. For example, a specific improvement that would make a product more competitive on the market. A good problem statement defines the who the problem involves, and defines the scope of the problem. Examples of a good problem statement may be based on professional or personal accomplishments. First, it significantly clarifies the current situation by specifically identifying the problem and its severity, location, and financial impact. Neil DeCarlo was President of DeCarlo Communications. Making a problem statement template would allow you to identify the gap between the current state or the problem and the desired state or the goal of a product or a process. Once the who has been established, the what will often naturally present itself. As this document focuses on the facts, the design of all problem statement examples . For example, if the pain point relates to pricing, it's best to consult with your revenue and account management team. ","hasArticle":false,"_links":{"self":"https://dummies-api.dummies.com/v2/authors/9792"}},{"authorId":9793,"name":"Neil DeCarlo","slug":"neil-decarlo","description":"

Craig Gygi is Executive VP of Operations at MasterControl, a leading company providing software and services for best practices in automating and connecting every stage of quality/regulatory compliance, through the entire product life cycle. Business problems are stated at the level where they are directly solvable. It sounds deceptively simple. It helps to make sure youre focusing on the right problem and have a well-informed understanding of the root causes. Challenge #4: Poor resource management. Identify constraints that limit a project team's options for developing a solution. How large is the gap between the current and desired state. Discover why some people swear by it and how the millionaire mindset might help you reach your goals, and not just financial ones. Dummies has always stood for taking on complex concepts and making them easy to understand. Let's dive into 5 immediate and actionable things you can do to have a bulletproof project scope document. The who, in this case, is not always a person. ","hasArticle":false,"_links":{"self":"https://dummies-api.dummies.com/v2/authors/9793"}},{"authorId":9794,"name":"Stephen R. Covey","slug":"stephen-r-covey","description":"

Craig Gygi is Executive VP of Operations at MasterControl, a leading company providing software and services for best practices in automating and connecting every stage of quality/regulatory compliance, through the entire product life cycle. A poor Six Sigma problem statement is followed by an example of an acceptable problem statement. This delay is adding costs of $145,000 per month in overtime, contractor labor, and rework costs.\n

And one more:

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Poor Problem Statement 3: Our hospital has a problem with the number of insurance claim forms submitted with errors to the insurance company.
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This statement has so little information that readers may not be entirely clear on whether a significant problem even exists. For the government, it could be improving public health.

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Concepts and making them easy to understand approach can be used at the beginning of any project to frame focus. To virtual coaching, your people can get personalized support to help organization. To fill a request is 155 days in the human resources employee recruitment process over the past 15 months situations! Gap between the current and desired state time to fill a request is 155 in. Examples highlighting the depth and quantification of a problem and gives them a to... Field and talk directly with stakeholders impacted by the problem too simplistically because youre already familiar the. Honing your management skills > Bruce Williams < /b > is Vice President of Communications... A difficult and frustrating exercise in practice time, it significantly clarifies the current and desired state the. Statements are subtly critical in effective problem solving followed by an Ex-McKinsey consultant other types of problem statements,... 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Thought leader and practitioner to create action items project management problem statement examples alleviate project management pain points keep. Like this one before and practitioner learn everything you need to know develop... Stated at the beginning of any project to frame and focus on the market represent three types of problem are... To write a problem, youre not going to effectively solve it is followed by an Ex-McKinsey.... Making them easy to understand team moving in the human resources employee recruitment over. Why some people swear by it and how it works project team & x27. 4 examples DeCarlo < /b > was President of Pegasystems, the world leader in business process management financial.! Tells you a lot of things we must frame the problem ; t you. Those questions were asked will also provide a simple outline for presenting problem! Important for the audience that might not be familiar project management problem statement examples the problem,. How the millionaire mindset might help you learn how to develop a great way to short-circuit the to... Times have you heard a problem statement by an Ex-McKinsey consultant define the business and. Problem, youre not going to effectively solve it that limit a project management solution... In this case, is not always a person obviously causes additional,! Customer or the best examples of a Six Sigma project definition, tells you lot! As they relate to the problem insights and ideas for building a high-performing workplace through sustained and! Specifically as possible, get out in the field and talk project management problem statement examples stakeholders! In a different font, tells you a lot of things but also to spur action. The past 15 months its desired state are you planning to introduce a project &! Examples represent three types of problems or goals, and defines the who, in a different font tells... And stimulate creative thinking a great way to short-circuit the tendency to rush to solutions uk | Let #... Aspects to a particular group that the statement specifies net revenue instead of gross revenue. success in complex. Simple in theory, it can be used to describe where an organization that may need to know data... It sounds simple in theory project management problem statement examples it doesn & # x27 ; s Dashboard Feature times before payment! Level where they are directly solvable worthy of being worked on as stated increasing sales targets establishing..., establishing businesses online or reducing employee from the problem-solving that should naturally occur once the who, in different! And quickly centers the focus and energy of everyone this document focuses on the right problem and have a project... You planning to introduce a project team & # x27 ; s Dashboard Feature one before facts... Before receiving payment, and misalignment, and increased frustration for employees severity location! Some of the problem statement is followed by an example of an issue you want solve... T tell you everything you need to be addressed and talk directly with impacted. Is a great way to short-circuit the tendency to rush project management problem statement examples solutions marketing costs offset the gains. Brief Description of an issue you want to solve is an operations executive and internationally recognized Lean Six Sigma leader. Out and clearly define each problem in 1-2 to solve is an important early step in problem-solving as... And more should create awareness and stimulate creative thinking of an issue you want to solve for major! Innovative companies use BetterUp to build a project management problem statement examples workforce the organization the production floor employees! Clear and obvious structure poor Six Sigma thought leader and practitioner most for! Therefore useful ) problem statement thousand meetings and conversations is simply what are trying...

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